Terms and conditions - Kelly Hainsworth

The terms and conditions detailed below apply to the use of this website www.kellyhainsworth.com and the services and products Kelly Hainsworth provides.

Please read these terms and conditions carefully before ordering any products or services from this site.

You should print a copy of these terms and conditions for your future reference.

Services and Products Include:

Gift Vouchers

Reflexology Treatments

Zoom Group Workshops for Therapists

Recorded Online Courses, Workshops and Digital Downloads for Therapists

1:1 Business Mentoring for Therapists and 1:1 Instagram Training for Therapists

Webinars for Therapists.

1. Ownership

Kelly Hainsworth retains ownership and all rights to kellyhainsworth.com and all content she produces for her services including the name, the logo, articles, videos, newsletters, podcasts, blogs, treatment forms, workshops and worksheets.

In addition, Kelly Hainsworth is the owner of Love Reflexology which covers the community on Facebook and Instagram, the Love Reflexology Business Directory, its logo, images produced for it, podcasts, videos and articles.

The Love Reflexology Facebook community was established in August 2017. Love Reflexology is trademarked and owned by Kelly Hainsworth.

Contact Information

Kelly Hainsworth

4 Rushton’s Yard

Ashby-de-la-Zouch

Leicestershire

LE65 1AL.

Telephone: 07910 120 929

Email

Website

Kelly Hainsworth is registered with the Information Commissioner’s Office for Data Protection. Please read the Privacy Policy for more information.

Kelly Hainsworth is a full member of the Association of Reflexologists.

2. Service and Product Availability

This website is only intended for use by people resident in the United Kingdom and does not accept orders from individuals outside those countries.

Your status

By placing an order through this website, you warrant and confirm that:

(a) You are legally capable of entering into binding contracts;
(b) You are at least 18 years old;
(c) You are resident in the United Kingdom;
(d) You are accessing the website from the United Kingdom; and
(e) You will only use a content included in a course, webinar, workshop, digital download, 1:1 mentoring or Instagram training package for your business use and you may not sell, publish or distribute such document or use it in whole or in part to create another document.

3. How the Contract is Formed Between You and Kelly Hainsworth

3.1 Digital Downloads, Recorded Online Courses, Workshops and Webinars (referred to as Product). After placing an order you will receive an e-mail from Kelly Hainsworth acknowledging that your order has been received. Your order will be confirmed and the contract between Kelly Hainsworth and you begins when you receive an e-mail that confirms that the Product is available for download (the Download Confirmation) for Digital Downloads, or a link is provided to access the Recorded Online Course, Workshop or Webinar. The contract between us will only be formed when I (Kelly Hainsworth) send you the Download Confirmation or the link to access the Online Courses, Workshop or Webinar.

The Contract will relate only to those Products whose download I have confirmed in the Download Confirmation. I (Kelly Hainsworth) will not be obliged to supply any other Products that may have been part of your order until the download of such Products has been confirmed in a separate Download Confirmation.

The Contract will only relate to the Online Course, Workshop or Webinar where I (Kelly Hainsworth) have confirmed the order by emailing to you the link to access the item ordered. I (Kelly Hainsworth) will not be obliged to supply any other Products.

3.2 1:1 Business Mentoring and Instagram Training After booking a date with Kelly Hainsworth for your selected package, you will be issued with an invoice and a questionnaire to complete. Payment is due one week before the scheduled date. Once payment has been received, I (Kelly Hainsworth) will begin to plan our package and carry out any required research. The contract between you and I (Kelly Hainsworth) begins when you make payment for the package.

3.3. Gift Vouchers. After placing an order for a gift voucher you will receive confirmation that you order has been received. As this is a physical gift voucher, Kelly Hainsworth will process your order and send the gift voucher to the address you have supplied as the gift voucher delivery address. Your contract with Kelly Hainsworth will begin when you place the order. Vouchers are non-refundable other than within the 14 day cancellation period as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please see the section below on more information on gift vouchers.

4. Law and Jurisdiction

Contracts for the purchase of products and/or services provided by Kelly Hainsworth and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England.

Please note that these Terms and Conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England will have exclusive jurisdiction.

5. Copyright

All content produced by Kelly Hainsworth for kellyhainsworth.com, her mentoring packages, social media training, Zoom workshops and recorded online courses/workshops and downloads, is subject to Copyright Protection.

Content produced by other sources will be credited to the author of it. Use of this website is governed by and construed in accordance with the laws of England and any disputes will be decided only by the Courts of England.

Reproduction

Permission is not granted by Kelly Hainsworth to photocopy, reproduce the page, videos, newsletters, blogs, podcasts, articles, workshop content and worksheets by handwriting, typing, scanning into a computer, screen grabbing on a mobile device, taking photographs or videoing the content.

Distribution

Information and materials accessed on the Kelly Hainsworth website or through a 1:1 mentoring package, 1:1 social media training, group workshops, or online recorded courses/workshops or downloads, is only to be used by the user who purchased the package, training, workshop, course or download. Information and materials accessed must not be reproduced, resold or distributed to any other practitioners, student practitioners, reflexology associations, reflexology schools or any third party.

Rental and Lending

Materials accessed on the Kelly Hainsworth website or through the 1:1 mentoring packages, 1:1 social media training, group workshops, or recorded online courses/workshops and downloads, must not be rented or loaned to any third party including and not exclusive to other practitioners, student practitioners, reflexology associations and reflexology schools.

Adaptation

Materials accessed on the Kelly Hainsworth website or through the 1:1 mentoring packages, 1:1 social media training, group workshops, or recorded online courses/workshops. or downloads, must not be adapted either in written, video or audio form, translated into a different language, computer program or code.

Moral Rights

Work produced by Kelly Hainsworth in all formats (video, audio, written) has taken a number of years to develop from her business experience and must not be reproduced, altered, shared, loaned, rented or distributed. All work is protected by Copyright. ©

Right to Attribution

Kelly Hainsworth must be recognised as the author of the videos, newsletters, podcasts, blogs, worksheets, articles and workshop content, and must receive the right to attribution.

6. Disclaimer

Kelly Hainsworth is not liable for any loss or damage that may occur from using kellyhainsworth.com. or by using one of the services or products she provides.

This includes:

any indirect, direct or consequential losses, any loss or damage by the use of this site or websites linked to it;
the inability to use this site or sites linked to and from it;
income or revenue salary or other payments;
business;
profits or contracts;
opportunity;
anticipated savings;
data;
goodwill or reputation;
tangible property;
intangible property including loss, corruption or damage to data or any computer system, wasted management or office time;
Kelly Hainsworth will not be held liable for any business decisions made for your own business either financial or personal;
Kelly Hainsworth is not liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it, or from any action or decision taken as a result of using the site;
The materials on this site comprise Kelly Hainsworth’s views; they do not constitute legal or other professional advice. You should consult your professional adviser for legal or other advice;
This site offers links to other sites thereby enabling you to leave this site and go directly to the linked site. Kelly Hainsworth is not responsible for the content of any linked site or any link in a linked site;
Kelly Hainsworth is not responsible for any transmission received from any linked site. The links are provided to assist visitors to this website and the inclusion of a link does not imply that Kelly Hainsworth endorses or has approved the linked site.

7. Virus Protection

Kelly Hainsworth makes every effort to check and test kellyhainsworth.com for viruses. You must make sure the way you use this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system.

Kelly Hainsworth is not responsible for any loss or disruption or damage to your data or computer system when using kellyhainsworth.com

8. Viruses, Hacking and Other Offences

When using kellyhainsworth.com you must not introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. As a user of kellyhainsworth.com you must not try to gain unauthorised access to the site. Such attempts will be reported to the relevant authorities.

9. Third Party Links

9.1 Kelly Hainsworth may provide links to other websites or resources for you to access at your sole discretion. By clicking on this link you acknowledge and agree that you have chosen to enter the linked website. Kelly Hainsworth is not responsible for the availability of the external site, the resources, their privacy policy and their content. Kelly Hainsworth is not responsible for any damage, loss or offence caused by visiting this external website or resource.

These third-party links include websites listed within the Love Reflexology Business Directory. When visiting a third-party link always visit that site’s own terms and conditions and privacy policy.

9.2. Affiliate and Consultant Links

Kelly Hainsworth displays affiliate and consultant links to third-party websites including, but not restricted to:

Neal’s Yard Remedies

Harrogate Organics Company

If you click on these links to purchase a product, please read their own terms and conditions, and privacy policy before placing an order with them.

If you make a purchase on these links, Kelly Hainsworth will receive a small commission of the sale.

Please note Kelly Hainsworth is not responsible for the processing and delivery of orders placed on these website links, is not responsible for the products and the ingredients used by the affiliate or consultant companies, and does not provide product guidance. It is your responsibility to check that the product is suitable for your individual needs.

10. Changes to the Terms and Conditions

Please check the terms and conditions on kellyhainsworth.co m regularly. Kelly Hainsworth may update them at any time and without notice.

If you continue to use this website, you agree to any changes in the term and conditions when they are updated.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on this site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, external links and availability. Kelly Hainsworth reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted any orders, emails or enquiries).

12. Personal Information

Please view the Privacy Policy for full details of how personal information is treated.

13. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of this site or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of this or any related website, other websites, or the Internet. Kelly Hainsworth reserves the right to terminate your use of this site or any related website for violating any of the prohibited uses.

14. Gift Vouchers

Expiry Date: Vouchers are valid for a period of 6 months from the date of purchase and cannot be redeemed after the expiry date.

Suitability: Please note the treatment room at the Health Workshop in Ashby-de-la-Zouch is upstairs, so a gift voucher may not be suitable for all clients. Please check my opening hours to make sure the times available are suitable for the recipient. This is your responsibility and refunds will not be given, if the recipient cannot attend during the available appointment times.

Gift vouchers are only suitable for recipients who are a resident of the UK and aged 18 or above.

Lost or stolen vouchers: Lost, stolen or destroyed gift vouchers will not be exchanged or refunded.

Refunds: Vouchers are non-refundable other than within the 14 day cancellation period as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Cancellations: My cancellation policy applies to treatments booked to be paid with a voucher.

15. Reflexology Treatments

Client Form: In order to give professional reflexology treatments, I will need to ask for and keep information about your health, during a consultation, which will take place at your first appointment. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. I will use your contact details to send your appointment confirmation and appointment reminders to you.

Before booking a reflexology appointment with me, please read the Privacy and Consent Notice, Your Personal Information – General Data Protection Regulations (GDPR). This notice shares further details about the information I collect, your rights as the client and my rights as the therapist.

Please contact me if you have any questions.

Suitability: The treatment room at the Health Workshop is upstairs, so may not be suitable for all clients.

Treatments are only available to clients who are aged 18 or above.

Cancellation Policy: When booking a reflexology appointment, please read and note the following cancellation policy.

If you need to cancel or reschedule your reflexology appointment, the following cancellation policy fees apply:

Treatments cancelled within 48 to 24 hours’ notice of the scheduled appointment will be charged a fee of 50% of the treatment price.

Treatments cancelled within 24 hours notice or less of the scheduled appointment will be charged a fee of 100% of the treatment price.

No show – Failure to attend the scheduled appointment will result in a fee of 100% of the treatment price being charged.

Please note this cancellation policy also applies to bookings made when redeeming one of my treatment vouchers.

All cancellation fees are to be paid via bank transfer to Kelly Hainsworth by the date of the missed appointment.

16. Zoom Instagram Group Workshops for Therapists

Cooling off Period

Once a purchase has been made to join a group workshop hosted by Kelly Hainsworth you have the right to cancel your purchase within 14 days.

This request should be sent to Kelly Hainsworth via email.

A refund will be made using the original payment method.

The cooling off period only applies where the group workshop has not been accessed by the purchaser. Once the workshop has been accessed this is an indication of use and acceptance of these terms and conditions.

No refunds will be made once the 14-day period has passed or the group workshop has been accessed.

Payment Terms

Once payment has been received your place on the workshop will be confirmed via email. A Zoom link for the workshop will be sent to the email address the workshop order was placed with, during the week of the workshop date.

The Zoom link must not be shared with anyone else, this is for you (the purchaser) to use only.

Copyright

The contents of the workshop, which includes the PowerPoint and the recording are copyrighted by Kelly Hainsworth. The PowerPoint and the recording must not be shared by anyone else and are for the purchasers use only.

The content must also not be copied, reproduced, shared, altered, sub-licensed, broadcast, sold, published, or supplied in any medium and in any manner to any third party either for free or paid for.

If any of the above points are breached your work with Kelly Hainsworth will cease and legal action may be taken.

By registering for and logging on to an online workshop the participant agrees to the following terms and conditions:

The participant understands that Kelly Hainsworth is the host of the workshop.
Where information is disclosed by the participant to Kelly Hainsworth, Kelly Hainsworth will only use that information in accordance with her Privacy Policy.
The participant is a resident of he UK and is aged 18 or above.
The participant should be aware that any information disclosed by them as part of the online workshop may be seen, heard, or read by the other participants.
As the host Kelly Hainsworth, retains her respective intellectual property rights in relation to the content provided, or forming part of, the online workshop.
The participant will not, without the prior written permission of Kelly Hainsworth, copy, record, reproduce, photograph or display the online event or any part thereof.
The information provided in the online workshop is for general information and use only. It is subject to change at any time and without notice. Although Kelly Hainsworth believes that all information provided in connection with the online workshop is accurate at the time, Kelly Hainsworth does not make any warranty, express or implied, and specifically disclaims any legal liability or responsibility of the accuracy, completeness, or usefulness of any information.
No guarantees are made as to the results or outcomes of the workshops.
The participant, of the workshop must not share the recording link with any other person. The recording is only for the participant. If Kelly Hainsworth becomes aware of this type of activity, further action will be taken.
Kelly Hainsworth will not be held responsible for any technical issues which may occur both during the live workshop and with the recording of the workshop.
Kelly Hainsworth will not be held responsible if the participant visits third party websites to take part in the workshop. This includes PayPal to process payment and Zoom to join the workshop..
All participants will behave in an appropriate manner during the workshop. If there is behaviour which is deemed as inappropriate, Kelly Hainsworth may remove the participant from the workshop.

17. Recorded Online Courses/Workshops and Digital Downloads – Also referred to as products for Therapists

Acceptance

Please read the below terms and conditions before placing an order for a recorded online course/workshop or digital download (Products).

If you choose to make a purchase for a recorded online course/workshop or digital download you accept the terms and conditions stated below and are advised to print a copy for your future reference.

If any of the points are breached, legal action may be taken.

If you have any questions, please email them to Kelly Hainsworth.

Suitability

It is your responsibility as the purchaser of a recorded online course/workshop or digital download to check that it is suitable for your business needs. If you have any questions before making a purchase, please contact Kelly Hainsworth.

The information provided in the recorded online course/workshop or digital download is for general information and use only. It is subject to change at any time and without notice. Although Kelly Hainsworth believes that all information provided in connection with the recorded online course/workshop or digital download is accurate at the time, Kelly Hainsworth does not make any warranty, express or implied, and specifically disclaims any legal liability or responsibility of the accuracy, completeness, or usefulness of any information.

All products within this section are only suitable for residents of the UK, aged 18 or above, and are legally capable of entering into binding contracts.

Copyright and Intellectual Property

All recorded online courses/workshops and digital downloads, are produced and provided by Kelly Hainsworth and remain the intellectual property of her.

When placing an order for a recoded online course/workshop or digital download you agree that the content included is for your individual use only, and that all content provided (including online videos and worksheets) are strictly for the purpose of supporting your learning in the relevant training and for your own educational, non-commercial purposes.

The purchase of a recorded online course/workshop or digital download is for one purchaser only. Kelly Hainsworth reserves the right to remove any purchaser from the recorded online courses/workshops should they breach this or exhibit any other behaviour deemed to be inappropriate. This would result in no refund or other costs being paid.

You may not use any part of the content covered or materials provided in the recorded online course/workshop or digital download by Kelly Hainsworth and teach them to others, this includes online and in-person.

All videos, questionnaires, worksheets, .pdf’s and PowerPoint presentations are produced and copyrighted by Kelly Hainsworth and must not be copied, reproduced, shared, altered, sub-licensed, broadcast, sold, published, or supplied in any medium and in any manner to any third party either for free or paid for.

If you wish Kelly Hainsworth to produce training materials (worksheets, PowerPoint and videos) for your business, please contact Kelly Hainsworth to discuss your individual requirements.

Payment

The price of any online course/workshop or digital download, will be displayed on this website.

Prices are liable to change at any time, but changes will not affect orders in respect of which I have already sent you a download e-mail confirmation for your online course/workshop or digital download.

Payment for all recorded online courses/workshops or digital downloads, must be by such method of payment as is specified on the website.

Order Process

Once you place an order for an online course/workshop/webinar or digital download, you will receive an email confirming your purchase along with the Download Confirmation if you have purchased a Digital Download or a link to access an online course/workshop/webinar. This confirmation will be sent to the email address you provided when you placed an order. Please note it is your responsibility to ensure this email address is correct.

Availability

Your order will be fulfilled automatically on your receipt of the Download Confirmation/Link Confirmation, but in the event that the automated systems do not work immediately, please contact Kelly Hainsworth to advise that the Product has not been made available for download or the link sent to access the online course/workshop/webinar. As the systems are automated, Kelly Hainsworth shall not be liable for any delay in the download of any Product.

Once an order is processed for an online course you will be able to access the content for a period of 12-months only. This will ensure you have sufficient time to complete the content to meet your business goals.

Refund Policy

As you are able to download and/or make use of the recorded online course/workshop or digital download immediately, these items are non-refundable.

I will only offer refunds at my discretion and in limited circumstances, for example if the item is faulty.

Any refunds will be made using the same method originally used by you to pay for your purchase.

Liability

Recorded online courses/workshops and digital downloads are provided on an “as is” basis without any representations or endorsements made and without any warranty of any kind whether express or implied, other than where you are purchasing the online courses/workshops or downloads as a consumer, in which case the implied warranties of fitness for purpose, merchantability and accuracy shall apply.

By purchasing an online course/workshop or digital download, you agree that in no circumstance shall I be liable for any indirect, incidental, special or consequential damages, including, but not limited to:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data;
(g) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise , even if foreseeable. arising out of or in any way connected with the use of a recorded online course/workshop or digital download under any law or on any basis whatsoever whether contractual or otherwise, except in relation to death or personal injury caused by my negligence (or any other matter for which we are not able to limit or exclude our liability due to applicable law); (h) Kelly Hainsworth will not be held responsible if the participant visits third party websites to access the recorded online course/workshop or digital download. This includes PayPal to process the payment, MemberPress to access the online course and YouTube to watch video content. (i) Kelly Hainsworth is not responsible for your Instagram account, the content you publish on it, or any changes you make to it. You accept that your Instagram account is your responsibility.

Disclaimer

When purchasing a Digital Download, Online Course/Workshop or Webinar (also referred to as Products within the text below) you (the purchaser) accept the below:

(1) As a purchaser of a Product, any support or advice you receive from the purchase is solely for the purpose of providing non-professional good faith guidance.

(2) As a purchaser of a Product you recognise that the purpose of Product is to provide support and not to provide advice on decisions you the purchaser may take. Supplying a Product does not represent financial, management, technical, or consultancy advice.

(3) As a purchaser you accept the information provided through the Product is not intended to be a substitute for professional advice that can be provided by a private accountant, lawyer, financial expert, technology specialist, or business advisor.

(4) As a purchaser you are hereby advised to consult with your own accountant, lawyer, financial advisor, technology expert, or business advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation, or issues regarding to any technological elements of your work.

(5) As a purchaser you understand and agree that Kelly Hainsworth is not responsible for your earnings, the success or failure of your business decisions, the increase or decrease of your finances or income level, or any other result of any kind that any purchaser may have as a result of information presented through the Product.

(6) As a purchaser you understand and agree that you will not rely upon any of the information that you receive from the Product as a substitute for your own independent judgment or professional opinions.

(7) Kelly Hainsworth is not responsible for the accuracy or completeness of any information provided to the purchaser. The purchaser is advised to take suitable independent professional advice before acting on any information, suggestion, or guidance given by Kelly Hainsworth.

(8) As a purchaser of a Product you understand that Kelly Hainsworth cannot and does not guarantee that any purchaser will attain a particular result, positive or negative, financial or otherwise, through the Product, and purchasers accept and understand that results differ for each individual.

(9) Kelly Hainsworth expressly disclaims responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through the Product.

(10) The purchaser agrees that the results are strictly their own and Kelly Hainsworth is not liable or responsible in any way for any purchasers results. Success depends primarily on the purchasers own effort, motivation, commitment and follow-through and accepts and understands that results differ for each individual.

(11) Kelly Hainsworth will not, in any circumstances, be liable to the purchaser or to any third-party for any loss, damage, cost or other liability which occurs as a result of, or in connection with providing the Product to the purchaser. As the purchaser you hereby agree that in no event will you begin legal proceedings or otherwise attempt to hold liable for damages Kelly Hainsworth as a result of purchasing a Product. As the purchaser of a Product, you accept full responsibility for your business (including but not limited to your social media accounts), and will not hold Kelly Hainsworth responsible for it.

(12) Kelly Hainsworth is not responsible for your business, or any changes you make to it. You accept that your business is your responsibility.

Outcomes

No guarantees are made as to the results or outcomes of completing a recorded online course/workshop or using a digital download.

Privacy

Where information is disclosed by the purchaser to Kelly Hainsworth, Kelly Hainsworth will only use that information in accordance with her Privacy Policy.

18. 1:1 Business Mentoring for Therapists

The 1:1 sessions include:

Business Mentor Power Hours and the Monthly Mentoring Package held on Zoom.

Business Mentor Power Hours held in-person.

Your Business Development Day held in-person.

Acceptance

Please read all of the terms and conditions before working with Kelly Hainsworth and be sure they are understood fully. If you have any questions please email them to Kelly Hainsworth.

When you begin to work with Kelly Hainsworth by booking any of the above 1:1 options, you accept all of the below terms and conditions.

If any of the below points are breached your work with Kelly Hainsworth will cease and legal action may be taken.

Suitability

The services detailed in the title above are only suitable if:

(a)You are legally capable of entering into binding contracts;
(b) You are at least 18 years old;
(c) You are resident in the United Kingdom;

Copyright

When signing up to any of the above mentoring or Instagram options, you agree to be participating for individual use only, and that all materials provided (including online videos, questionnaires, PowerPoint presentations and worksheets) are strictly for the purpose of supporting your learning in the relevant training and for your own educational, non-commercial purposes.

You may not use any part of the content covered or materials provided in the 1:1 sessions by Kelly Hainsworth and teach them to others, this includes online and in-person.

All videos, questionnaires, worksheets and PowerPoint presentations are produced and copyrighted by Kelly Hainsworth and must not be copied, reproduced, shared, altered, sub-licensed, broadcast, sold, published, or supplied in any medium and in any manner to any third party either for free or paid for.

If you wish Kelly Hainsworth to produce training materials (worksheets, PowerPoint and videos) for your business please contact Kelly Hainsworth to discuss your individual requirements. All requests should be emailed to Kelly Hainsworth.

Payment Terms

Payment for the 1:1 sessions is due one week before the agreed training date. Once payment has been received you will receive a Zoom link to the email address supplied. The Zoom link must not be shared with anyone else, this is for you (the purchaser) to use only.

If you are attending an in-person session you will receive details of the address and a full agenda.

Cancellation Policy

If your circumstances change and you need to rearrange or cancel your booking this must be done by emailing Kelly Hainsworth, at least one week before the scheduled date. This will allow Kelly the opportunity to offer the date to another therapist on the cancellation list.

Failure to provide a minimum of 48 hours’ notice for the cancellation of your booking will result in the full fee being charged.

Liability

By purchasing one of the above mentoring or Instagram options with Kelly Hainsworth, you agree that in no circumstance shall Kelly Hainsworth be liable for any indirect, incidental, special or consequential damages, including, but not limited to:
(a) loss of income or revenue
(b) loss of business
(c) loss of profits or contracts
(d) loss of anticipated savings
(e) loss of data
(g) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise , even if foreseeable. arising out of or in any way connected with the use of an online course/workshop or download under any law or on any basis whatsoever whether contractual or otherwise, except in relation to death or personal injury caused by my negligence (or any other matter for which we are not able to limit or exclude our liability due to applicable law). (h) Kelly Hainsworth will not be held responsible if the participant visits third party websites to take part access the online mentoring including Zoom. (i) Kelly Hainsworth cannot be held accountable for any technological issues with the Zoom calls (at either your or her end) and it will be at her discretion should the calls be interrupted or otherwise disrupted whether Kelly feels a rescheduling or extension is warranted.

Disclaimer

When working with Kelly Hainsworth either for Business Mentoring or Instagram Training, you are referred to as the Mentee and Kelly Hainsworth is referred to as the Mentor.

(1) As a Mentee, participating in a mentoring program, any support or advice you receive during the mentoring relationship is solely for the purpose of providing non-professional good faith guidance. You understand this relationship is an informational resource to voluntarily discuss general matters and issues.

(2) The Mentee recognises that the purpose of providing mentoring is to help mentees with their decision-making process and not to provide advice on decisions the Mentee may take. Supplying mentoring services does not represent financial, management or consultancy advice.

(3) As a Mentee you accept the information provided through this mentoring program is not intended to be a substitute for professional advice that can be provided by a private accountant, lawyer, financial or business advisor.

(4) As a Mentee you are hereby advised to consult with your own accountant, lawyer or financial advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation.

(5) As a Mentee you understand and agree that the Mentor (Kelly Hainsworth) is not responsible for Mentee earnings, the success or failure of Mentee business decisions, the increase or decrease of Mentee finances or income level, or any other result of any kind that any Mentee may have as a result of information presented through the mentorship program.

(6) As a Mentee you understand and agree that you will not rely upon any of the information that you receive during the mentoring relationship as a substitute for your own independent judgment or professional opinions.

(7) The Mentor is not responsible for the accuracy or completeness of any information provided to the Mentee. The Mentee is advised to take suitable independent professional advice before acting on any information, suggestion, or guidance given by the Mentor.

(8) As a Mentee you understand that the Mentor cannot and does not guarantee that any Mentee will attain a particular result, positive or negative, financial or otherwise, through any mentorship relationship or use of this mentorship program, and Mentees accept and understand that results differ for each individual.

(9) The Mentor expressly disclaims responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through the mentorship program.

(10) The Mentee agrees that the results are strictly their own and the Mentor is not liable or responsible in any way for any Mentees results. Success depends primarily on the Mentees own effort, motivation, commitment and follow-through and accepts and understands that results differ for each individual.

(11) The Mentor will not, in any circumstances, be liable to the Mentee or to any third party for any loss, damage, cost or other liability which occurs as a result of, or in connection with providing mentoring services to the Mentee. As the Mentee you hereby agree that in no event will you begin legal proceedings or otherwise attempt to hold liable for damages the Mentor (Kelly Hainsworth) as a result of the participation in this mentorship program.

(12) You the Mentee accept full responsibility for your business (including but not limited to your social media accounts), and will not hold Kelly Hainsworth responsible for it.

(13) Kelly Hainsworth is not responsible for your business, or any changes you make to it. You accept that your business is your responsibility.

Monthly Package

If you have booked the monthly package and receive the month-long email support, please note this support is available within the working week Monday – Friday, 9am – 4pm only. It does not include weekend support via email, messages on social media platforms, text or phone call.

Privacy

Where information is disclosed by the purchaser to Kelly Hainsworth, Kelly Hainsworth will only use that information in accordance with her Privacy Policy.

19. 1:1 Instagram Power Hours for Therapists

The 1:1 sessions include:

Instagram Power Hours held on Zoom.

Acceptance

Please read all of the terms and conditions before working with Kelly Hainsworth and be sure they are understood fully. If you have any questions please email them to Kelly Hainsworth.

When you begin to work with Kelly Hainsworth by booking an Instagram Power Hour, you accept all of the below terms and conditions.

If any of the below points are breached your work with Kelly Hainsworth will cease and legal action may be taken.

Suitability

The services detailed in the title above are only suitable if:

(a)You are legally capable of entering into binding contracts;
(b) You are at least 18 years old;
(c) You are resident in the United Kingdom;

Copyright

When signing up to an Instagram Power Hour, you agree to be participating for individual use only, and that all materials provided (including online videos, questionnaires, PowerPoint presentations and worksheets) are strictly for the purpose of supporting your learning in the relevant training and for your own educational, non-commercial purposes.

You may not use any part of the content covered or materials provided in the 1:1 sessions by Kelly Hainsworth and teach them to others, this includes online and in-person.

Payment Terms

Payment for the 1:1 Instagram Power Hour is due one week before the agreed training date. Once payment has been received you will receive a Zoom link to the email address supplied. The Zoom link must not be shared with anyone else, this is for you (the purchaser) to use only.

Cancellation Policy

Liability

By purchasing an Instagram Power Hour with Kelly Hainsworth, you agree that in no circumstance shall Kelly Hainsworth be liable for any indirect, incidental, special or consequential damages, including, but not limited to:
(a) loss of income or revenue
(b) loss of business
(c) loss of profits or contracts
(d) loss of anticipated savings
(e) loss of data
(g) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise , even if foreseeable. arising out of or in any way connected with the use of an online course/workshop or download under any law or on any basis whatsoever whether contractual or otherwise, except in relation to death or personal injury caused by my negligence (or any other matter for which we are not able to limit or exclude our liability due to applicable law). (h) Kelly Hainsworth will not be held responsible if the participant visits third party websites to take part access the online mentoring including Zoom. (i) Kelly Hainsworth cannot be held accountable for any technological issues with the Zoom calls (at either your or her end) and it will be at her discretion should the calls be interrupted or otherwise disrupted whether Kelly feels a rescheduling or extension is warranted. (j) Kelly Hainsworth is not responsible for your Instagram account, the content you publish on it, or any changes you make to it. You accept that your Instagram account is your responsibility.

Disclaimer

When working with Kelly Hainsworth for an Instagram Power Hour, you accept the below.

(1) As a participant in an Instagram Power Hour, any support or advice you receive during the work with Kelly Hainsworth is solely for the purpose of providing non-professional good faith guidance. You understand this relationship is an informational resource to voluntarily discuss general matters and issues.

(2) As a participant in an Instagram Power Hour you recognise that the purpose of the session is to support the participant with their Instagram account and not to provide advice on decisions the participant may take. Supplying an Instagram Power Hour does not represent financial, management or consultancy advice.

(3) As a participant you accept the information provided through the Instagram Power Hour is not intended to be a substitute for professional advice that can be provided by a private accountant, lawyer, financial or business advisor.

(4) As a participant you are hereby advised to consult with your own accountant, lawyer or financial advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation.

(5) As a participant you understand and agree that Kelly Hainsworth is not responsible for the participants earnings, the success or failure of the participants business decisions, the increase or decrease of participants finances or income level, or any other result of any kind that any participant may have as a result of information presented through the Instagram Power Hour.

(6) As a participant you understand and agree that you will not rely upon any of the information that you receive during the Instagram Power Hour as a substitute for your own independent judgment or professional opinions.

(7) Kelly Hainsworth is not responsible for the accuracy or completeness of any information provided to the participant. The participant is advised to take suitable independent professional advice before acting on any information, suggestion, or guidance given by Kelly Hainsworth.

(8) As a participant in an Instagram Power Hour you understand that Kelly Hainsworth cannot and does not guarantee that any participant will attain a particular result, positive or negative, financial or otherwise, through the Instagram Power Hour, and participants accept and understand that results differ for each individual.

(9) Kelly Hainsworth expressly disclaims responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through the Instagram Power Hour.

(10) The participant agrees that the results are strictly their own and Kelly Hainsworth is not liable or responsible in any way for any participants results. Success depends primarily on the participants own effort, motivation, commitment and follow-through and accepts and understands that results differ for each individual.

(11) Kelly Hainsworth will not, in any circumstances, be liable to the participant or to any third party for any loss, damage, cost or other liability which occurs as a result of, or in connection with providing the Instagram Power Hour to the participant. As the participant you hereby agree that in no event will you begin legal proceedings or otherwise attempt to hold liable for damages Kelly Hainsworth as a result of the participation in the Instagram Power Hour. As the participant in an Instagram Power Hour, you accept full responsibility for your Instagram account and will not hold Kelly Hainsworth responsible for it.

(12) Kelly Hainsworth is not responsible for your Instagram account, the content you publish on it, or any changes you make to it. You accept that your Instagram account is your responsibility.

Privacy

Where information is disclosed by the purchaser to Kelly Hainsworth, Kelly Hainsworth will only use that information in accordance with her Privacy Policy.

20. Terms and Conditions for the How to Use Instagram Effectively to Grow Your Reflexology Business Webinar and the Recording

This webinar is hosted by the Integrated Reflexology Consortium, they create the online event link, promote, and record the event.

Kelly Hainsworth is an invited speaker to the above event, takes and processes payment, issues the event and recording link.

By registering for and logging on to an online webinar, or purchasing the recording, the purchaser agrees to the following terms and conditions:

The purchaser understands that the Integrated Reflexology Consortium are the hosts of the event, who promote and record the event.
The purchaser understands that Kelly Hainsworth is the invited speaker. Kelly provides the content for the webinar, which is copyrighted, takes and processes payment for the event, and issues the event online link and the recording link.
The purchaser is a therapist who is a resident in the UK, is aged 18 years or above, and legally capable of entering into binding contracts;
Where information is disclosed by the purchaser to Kelly Hainsworth, Kelly Hainsworth will only use that information in accordance with her Privacy Policy.
The purchaser should be aware that any information disclosed by them as part of the webinar may be seen, heard, or read by the other participants.
As the speaker Kelly Hainsworth, retains her respective intellectual property rights in relation to the content provided, or forming part of, the online event.
The purchaser will not, without the prior written permission of Kelly Hainsworth, copy, record, reproduce, photograph or display the online event or any part thereof.
The Integrated Reflexology Consortium (webinar hosts) will record the online event including any input from the participant(s) during the online event. Please visit the Integrated Reflexology Consortium website to view their own privacy policy.
The information provided in the online event is for general information and use only. It is subject to change at any time and without notice. Although Kelly Hainsworth believes that all information provided in connection with the online event is accurate at the time of the event, Kelly Hainsworth does not make any warranty, express or implied, and specifically disclaims any legal liability or responsibility of the accuracy, completeness, or usefulness of any information.
The purchaser of the webinar, or the purchaser of the recording must not share the recording link with any other person. The recording link is only for the purchaser of the webinar, or purchaser of the recording. If Kelly Hainsworth or the Integrated Reflexology Consortium become aware the link is being shared with any other party, further action will be taken.
Kelly Hainsworth will not be held responsible for any technical issues which may occur both during the live event and with the recording of the event.
Kelly Hainsworth will not be held responsible if the purchaser visits third-party websites to take part in the event or purchase the recording. This includes PayPal to process the payment, Teams to join the live event and YouTube to watch the recording.
All participants will behave in an appropriate manner during the event. If there is behaviour which is deemed as inappropriate, Kelly Hainsworth and the Integrated Reflexology Consortium may remove the participant from the event.
Kelly Hainsworth is not responsible for your Instagram account, the content you publish on it, or any changes you make to it. You accept that your Instagram account is your responsibility.

Outcomes

No guarantees are made as to the results or outcomes of the webinar, or by purchasing the recording.

Availability

Your order for the webinar will be fulfilled automatically and you will receive an email with a Teams link to join the webinar. In the event that the automated systems do not work immediately, please contact Kelly Hainsworth to advise that you have not received the Teams link. As the systems are automated, Kelly Hainsworth shall not be liable for any delay in the e-mail being sent to you.

If you order the recording the order will be fulfilled automatically and you will receive an email with a YouTube link to watch the recording. In the event that the automated systems do not work immediately, please contact Kelly Hainsworth to advise that you have not received the YouTube link. As the systems are automated, Kelly Hainsworth shall not be liable for any delay in the e-mail being sent to you.

Refund Policy

Once a place has been purchased for the webinar, the purchaser will receive an email with a Teams link to join the event.

As the event will be recorded, this recording will be sent to all participants after the event is scheduled to take place.

If you order the recording, the link will be sent to you automatically for you to watch the recording.

No refunds will be issued if you are not able to join in with the live webinar and you will receive the recording.

No refunds will be issued if you place an order for the recording, as you will receive the link to the recording automatically and can access this immediately.

21. Subscribers of the Seasonal Newsletter for Reflexology Clients and the Love Reflexology Newsletter

I use a third-party website called MailerLite to manage my email newsletters .

If you subscribe to a newsletter by entering your email in the box provided, you may unsubscribe at any time by clicking the unsubscribe link at the footer of any of the newsletters you receive or by contacting Kelly Hainsworth. Kelly Hainsworth respects your email address, and it will not be shared with any other party.

Please read my Privacy Policy before subscribing to a newsletter.

Liability

By subscribing to the Seasonal Newsletter for Reflexology Clients or the Love Reflexology Newsletter you agree that in no circumstance shall Kelly Hainsworth/Love Reflexology be liable for any indirect, incidental, special or consequential damages, including, but not limited to:
(a) loss of income or revenue
(b) loss of business
(c) loss of profits or contracts
(d) loss of anticipated savings
(e) loss of data
(g) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise , even if foreseeable, arising out of or in any way connected with the use of the Love Reflexology newsletter under any law or on any basis whatsoever whether contractual or otherwise, except in relation to death or personal injury caused by my negligence (or any other matter for which we are not able to limit or exclude our liability due to applicable law).

(h) Kelly Hainsworth/Love Reflexology will not be held responsible if the email newsletter subscriber visits third party websites by clicking on links within the email newsletter.

(i) Kelly Hainsworth/Love Reflexology accept no responsibility or liability for any loss or damage to your device(s) when opening or reading the email newsletter.

(j) Kelly Hainsworth/Love Reflexology is not liable for any damages arising in contract, tort or otherwise from the use of or inability to use the email newsletter or any material contained in it, or from any action or decision taken as a result of using the email newsletter.

(k) The materials within the email newsletter do not constitute legal or other professional advice. You should consult your professional adviser for legal, financial, or other advice.

(l) The information contained within the newsletter does not constitute for health advice. If you have a concern about your health and well-being you should always consult a medical professional.

Copyright

All material included within the email newsletters is subject to Copyright© and must not be reproduced, shared, copied, or edited in any way. Copyright and intellectual property violations will be dealt with in a robust legal manner.

Suitability

The email newsletters are suitable for:

Seasonal Newsletter for Reflexology Clients – Reflexology clients and those interested in receiving a reflexology treatment from Kelly Hainsworth, who is a resident of the UK, aged 18 years or above, and you are legally capable of entering into binding contracts.

Love Reflexology Newsletter – Reflexologists, reflexology students, reflexology tutors, business owners who provided a product or service to support the reflexology profession, who is a resident of the UK, aged 18 years or above, and you are legally capable of entering into binding contracts.

22. Questions

Questions regarding the Terms and Conditions should be emailed to Kelly Hainsworth.

These terms and conditions were updated on 3rd Decemeber 2024.